Brisbane International Tennis - Australian Open Series

General Information

Always ensure you purchase tickets from:

• Ticketek (Official Ticketing Agent)
• An Official Brisbane International Tour Operator (See Travel Packages)
• An Official Brisbane International Hospitality Package (See Corporate Hospitality)

Failure to do so could mean that access to the Brisbane International is denied.

Child and concession policy
The following child and concession policy applies to the Brisbane International 2011 to be held at the Queensland Tennis Centre (QTC).

Child Policy:
• Children aged 3–16 as at 1 January 2011 are entitled to purchase a Childs reserved seat ticket.
• Children aged 2 and under as at 1 January 2011 are entitled to enter the event at no charge; however, they must not occupy a reserved seat.
• Persons aged 17 and over as at 1 January 2011 are classified as an adult, unless they hold valid Concession identification.

Concession policy:
• A person must have the appropriate form of concession to purchase a concession reserved seat ticket.
• They must present the relevant concession documentation at point of purchase and upon entry into the event.
The following are accepted forms of Concession for the purchase of tickets:

A. Student Cards:
Full-time Secondary Students, Full-time Tertiary Students.

B. Pensioner Concession Card:
Aged (AGE), Bereavement Allowance (BVA), Carer (CAR), Aged Blind (AGE BLIND), Parenting Payment (single) (PPS), Disability Support Pension (DSP), Disability Support Blind (DSP Blind), Partner Allowance (PTA), Sickness Allowance (SAL), Special Benefit (SPL), Widow Allowance (WDA), Widow Pension (WID), Wife Pension (WFA/WFD/WFW), Newstart Allowance over 60 years (NSW/NMA), Mature Age Allowance (MAA), Mature Age Partner Allowance (MPA), Newstart Allowance (NSA), Parenting Payment (PPP/PPS).
C. Veteran Affairs and TPI

D. Health Care Cards:
Exceptional Circumstances Relief (DR), Sickness Allowance (SA), Special Benefit (SL), Farm Help Income Support (FFR), Newstart Allowance (NS), Youth Allowance (YA), Newstart Mature Age Allowance (NMA), Parenting Payment (single) (PPS), Low Income (LI), Carer Allowance (CD), Partner Allowance (PA), Mobility Allowance (MO), and Widow Assistance (FA), Family Assistance (FA), Child Disability Allowance (CDA).
E. Personal Treatment Entitlement Card:
Must be current. (Please check date carefully)
Tennis Australia recognises the Companion Card program.

Restricted View seats
Seats in the lowest level on the western side of Pat Rafter Arena (PRA) are sold as Restricted View as the umpires chair and on-court cameras may partially obstruct a patron’s view of the court. Various seats in the middle level and the upper level of PRA are sold as restricted view as handrails and glass partitions may partially obstruct a patron’s view of the court. Patrons will be informed at the time of purchase if they are allocated a Restricted View seat. Please note that Restricted View seats are not discounted.

Australian Open gift vouchers

Want to give someone the perfect tennis present but unsure of their availability?

Then a gift voucher is ideal. A denomination between $20 and $200 that allows them to choose the day and time they want to have their experience, whether it be the first day’s play, one night during the week or the finals.

Gift vouchers are valid for redemption for the Australian Open and all Australian Open Series events.

Prohibited items
For the comfort and safety of patrons and players the following items are NOT allowed into Queensland Tennis Centre:

Alcohol; animals except service animals (e.g. seeing eye dogs); any item that could be used as a weapon; beach balls and other inflatable devices, audio recorders; bicycles, scooters, skateboards and roller-blades/skates; camera tripods, monopods, telephoto camera lenses with a focal length capacity of greater than 200 mm; video cameras and handy-cams; drink and food cans; chairs and stools; eskies and hampers; fireworks; frisbees; helium balloons; glass (including bottles); large containers in excess of 1.5 litres; flags, banners or signs larger than 1.2 m wide or with handles longer than 50cm in length; musical instruments and/or amplification equipment; unauthorised advertising or marketing material or flyers; laser pointers, distress signals, whistles or loud hailers; dangerous goods and any other item prohibited by legislation.

Note: Prams and strollers are not permitted in seating areas.

Ground Passes
A Ground Pass gives you full access to all outside courts where you will see a number of the world’s best players doing what they do best. Ground Passes are available for all sessions. Ground Passes will remain at the same great value price of $12.90 for all sessions. Please note that there are no WTA or ATP matches scheduled on the outside courts for the last three days of the tournament.

Free public transport for all Brisbane International ticket holders
Passengers in possession of a pre-purchased Brisbane International event ticket can travel free to and from sessions at the Queensland Tennis Centre on all regular network wide Brisbane Transport bus services and QR services until last scheduled service of the day.

Please note that you MUST be able to produce a valid event ticket for the date of travel to travel for free. If you have selected the venue collection option you can pick your tickets up before the event day from any Ticketek agency.

Please refer to www.ticketek.com.au for a list of all Ticketek agencies. Alternately you can print your tickets at home by selecting the EZYticket option.

Find out more about how to get to the Brisbane International on public transport.