Special Needs

How to book tickets

Telephone bookings
Telephone: 1300 665 915 (or +613 9039 9407 if calling from overseas).

Agency bookings
Bookings can be made in person at Ticketek agencies across Australia and New Zealand.

 View a list of Ticketek agencies.

How to get there

Road closures

King Arthur Terrace will be closed between Softstone Street and Fairfield Road from Friday 29 December 2017 until Sunday 7 January 2018. Please note only authorised vehicles are permitted access to King Arthur Terrace between these points during these dates.

Disabled car parking

There is very limited car parking available for patrons with disabled car parking stickers. This car parking must be pre-booked before the event by calling the Brisbane International on (07) 3120 7930. A disabled car park sticker is required for all bookings and must be displayed on the car with the Brisbane International parking pass at all times to avoid parking fines.

Access information

If you are attending with someone who has difficulty walking, the best way to access the site is to utilise the free taxi shuttle for elderly and disabled patrons from Yeerongpilly train station. Disabled access to the event will be through the corporate entry via ramps on the side of the main entry stairwell.

Additional information

Wheelchair access to the venue is via ramps on the left and right side of the main entry stairwell. Disabled toilets are available inside the venue.

Pat Rafter Arena reserved seats

The Queensland Tennis Centre offers wheelchair friendly seating on the main level of Pat Rafter Arena. If you are purchasing a wheelchair space you can also purchase a carer seat next to this space. If you do not require a wheelchair space, please advise the seller at the time of booking to discuss the best seating option.

Seating is available for:

  • patrons using wheelchairs
  • patrons with limited mobility
  • patrons who require the use of a hearing loop

Accompanying carer/patron

If you are purchasing a wheelchair space every effort will be made to allocate you a carer seat next to this space. 
Additional seats may be ordered at the time of booking, subject to availability and ticket limits, and every effort will be made to allocate these extra seats as close as possible to the disability seats.

Ground passes

Accessible seating is available for all show courts, but cannot be reserved. Staff will direct you to designated areas within these courts. These seats are subject to availability.

Companion Cards

Companion Cards are accepted at the Brisbane International. If a Companion Card ticket is required, then the companion card must be presented at the time of booking and also carried with the disabled patron when attending the Brisbane International.

For more information about the Companion Card program in Queensland please call the Companion Card information line on 13 74 68 or visit the Queensland Companion Card website. Please link the copy to the following address:


To book Companion Card tickets please call Ticketek on 1300 665 915 and follow the prompts.